Why does it say my stop is not a valid stop?

If the search results page has an error message at the top saying the stop you searched for is not a valid stop, try searching again and checking you have spelled the stop name correctly. 

When you start typing the name of a stop or city in the 'From' or 'To' fields, a drop-down list will appear showing all stops matching what you have typed. If you have typed the name of a city, all stops within that city will be displayed. Select the stop from the list. 

Alternatively, click the green arrow at right of the field. A list of our main stops in the North and South islands will appear, plus tabs displaying all stops in the North and South Islands in alphabetical order. Click a stop to select it.

Read more tips on booking travel.

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