When you purchase your pass you'll choose an access code (a word or phrase that functions a bit like a password). You'll need to tell us your pass number and your access code each time you book travel.
You can make bookings online via the InterCity website, over the phone by calling us free on 0800 222 146 or by visiting any InterCity agent around the country.
There is no physical component to your FlexiPass® - all you need to book and manage your travel is your pass number and access code. To board the bus all you need is your name and booking reference (we'll send you this via email each time you book travel).