Do I need to show my ticket to board the bus?

No, we operate a paperless ticket system so all you need to get on your bus is your name, booking reference and the service number of your bus. The driver will have the names and booking references of all passengers.

The service number is important where there are multiple bus services leaving a stop at the same time – it helps us make sure you're on the right bus! You can print a copy of your ticket to help you remember this information, but it is not required to travel.

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